Privacy Policy

Last updated: April 2026

Your privacy matters to us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

When you use Louezio, we may collect:

• Contact Information: Name, email, phone number when you submit forms
• Agency Details: Business name, contact person, fleet information (for agencies)
• Usage Data: How you use our site, pages visited
• Device Information: Browser type, IP address

2. How We Use Your Information

We use your information to:

• Connect you with rental agencies
• Process your inquiries and bookings
• Improve our services and user experience
• Send important updates about our platform
• Respond to your questions and support requests

3. Information Sharing

We do NOT sell your personal information.

We only share information when:

• With Agencies: Your inquiry is sent to the agency you requested
• Service Providers: trusted partners who help operate our site (with confidentiality)
• Legal Requirements: When required by law

4. Data Security

We protect your information using:

• Secure storage and encrypted connections
• Access controls and monitoring
• Regular security reviews

While we strive for security, no online method is 100% secure. Use your best judgment.

5. Cookies

We use cookies to:

• Remember your preferences
• Analyze site traffic and performance
• Improve your experience

You can disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Access: Request a copy of your data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Opt-out: Unsubscribe from communications

To exercise these rights, contact us at hello@louezio.com

7. Data Retention

We keep your information:

• As long as your account is active
• As needed to provide services
• As required by law

8. Third-Party Links

Our site may link to other websites. We are not responsible for their privacy practices. Read their policies before sharing information.

9. Children's Privacy

Our service is not for children under 16. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this policy occasionally. We will notify you of significant changes.

11. Contact Us

Questions about this policy? Contact us:

Email: hello@louezio.com